These Terms and Conditions determine the general conditions, rules, and methods of sale conducted by Janina Małecka-Ulińska, who operates a business under the name JANINA MAŁECKA-ULIŃSKA EKO SYSTEMY FIRMA HANDLOWO-USŁUGOWA, with its registered office in Starachowice, through the online store under domains www.revolubes.pl and www.revolubes.eu (hereinafter referred to as the "Online Store"), as well as define the rules and conditions for the provision of free electronic services by Janina Małecka-Ulińska, who operates a business under the name JANINA MAŁECKA-ULIŃSKA EKO SYSTEMY FIRMA HANDLOWO-USŁUGOWA, with its registered office in Starachowice.

§ 1 Definitions

1. Business days - means the weekdays from Monday to Friday, excluding public holidays.

2. Delivery - refers to the actual action of the Seller, through the Delivery Service, of delivering the Goods specified in the order to the Customer.

3. Password - refers to a sequence of alphanumeric or other characters chosen by the Customer during Registration in the Online Store, used to secure access to the Customer's Account in the Online Store.

4. Customer - refers to the entity for whom, in accordance with the Terms and applicable laws, electronic services may be provided, or with whom a Sales Agreement may be concluded.

5. Consumer - refers to a natural person who performs a legal act with an entrepreneur that is not directly related to their economic or professional activity.

6. Customer Account - refers to an individual panel for each Customer, created by the Seller upon the Customer's Registration and the conclusion of an agreement for the provision of Customer Account Management services.

7. Entrepreneur - refers to a natural person, legal person, or an organizational unit that is not a legal person but has legal capacity, conducting economic or professional activity in their own name and performing a legal act directly related to their economic or professional activity.

8. Entrepreneur with Consumer Rights - refers to a natural person who enters into a Sales Agreement directly related to their economic activity when it is evident from the content of the Sales Agreement that it does not have a professional character for this Entrepreneur, particularly based on the subject of their economic activity, made available under the provisions on the Central Register and Information on Economic Activity.

9. Terms and Conditions - refers to these terms and conditions.

10. Registration - refers to the actual action performed in the manner specified in the Terms and Conditions, required for the Customer to use all functionalities of the Online Store.

11. Seller - refers to Janina Małecka-Ulińska conducting business under the name JANINA MAŁECKA-ULIŃSKA EKO SYSTEMY FIRMA HANDLOWO-USŁUGOWA, with its registered office in Starachowice (27-200), ul. Stanisława Wigury 23, Tax Identification Number (NIP): 6641156609, National Business Registry Number (REGON): 260231086, registered in the Central Register and Information on Economic Activity held by the Minister of Development and Technology; email: kontakt@revolubes.pl, who is also the owner of the Online Store.

BDO Number - 000000000.

12. Online Store Website - refers to the web pages under which the Seller operates the Online Store, located at the domains www.revolubes.pl and www.revolubes.eu.

13. Goods - refers to a product presented by the Seller through the Online Store Website, which may be the subject of a Sales Agreement.

14. Durability - refers to the ability of the Goods to maintain their functions and properties during ordinary use.

15. Durable Medium - refers to a material or tool that allows the Customer or the Seller to store information personally directed to them, in a way that enables access to the information in the future for a period of time appropriate to the purposes for which the information is intended, and which allows the reproduction of the stored information in an unchanged form.

16. Sales Agreement - refers to a distance sales agreement concluded between the Customer and the Seller on the terms specified in the Terms and Conditions.

§ 2 General Provisions and Use of the Online Store

1. All rights to the Online Store, including intellectual property rights, proprietary rights to its name, its domain name, the Online Store Website, as well as patterns, forms, logos posted on the Online Store Website (excluding logos and photos presented on the Online Store Website for the purpose of product presentation, for which the copyrights belong to third parties), belong to the Seller, and their use may only take place in a manner specified and in accordance with the Terms and Conditions and with the Seller's written consent.

2. The Seller will make every effort to ensure that the use of the Online Store is possible for Internet users using all popular web browsers, operating systems, device types, and types of internet connections. The minimum technical requirements for using the Online Store Website are an internet browser version of at least Microsoft Edge 109 or Internet Explorer 11 or Chrome 110 or FireFox 109 or Opera 95 or Safari 11 or later, with enabled JavaScript support, accepting "cookies" files, and an internet connection with a minimum bandwidth of 256 kbit/s. The Online Store Website is optimized for a minimum screen resolution of 1024x768 pixels.

3. The Seller uses the "cookies" mechanism, which, during the use of the Online Store Website by Customers, is stored by the Seller's server on the hard drive of the Customer's end device. The use of "cookies" is aimed at ensuring the proper functioning of the Online Store Website on the Customer's end devices. This mechanism does not damage the Customer's end device or make any changes to the configuration of the Customer's end devices or the software installed on those devices. Each Customer can disable the "cookies" mechanism in their internet browser. However, the Seller notes that disabling "cookies" may hinder or prevent the use of the Online Store Website.

4. In order to place an order in the Online Store through the Online Store Website and to use services provided electronically through the Online Store Website, it is necessary for the Customer to have an active email account.

5. It is prohibited for the Customer to provide content of an unlawful nature and to use the Online Store, Online Store Website, or free services provided by the Seller in a manner contrary to the law, good practices, or infringing upon the personal rights of third parties.

6. The Seller declares that the public nature of the Internet and the use of services provided electronically may involve the risk of unauthorized acquisition and modification of customer data. Therefore, Customers should employ appropriate technical measures to minimize the aforementioned risks. In particular, they should use antivirus and identity protection programs when using the Internet. The Seller will never ask the Customer to provide their Password in any form.

7. It is not permissible to use the resources and functions of the Online Store for activities that would infringe upon the interests of the Seller, such as engaging in advertising activities for another entrepreneur or product; posting content unrelated to the Seller's business activities; posting untrue or misleading content.

§ 3 Registration

1. In order to create a Customer Account, the Customer is required to complete a free Registration.

2. Registration is not necessary to place an order in the Online Store.

3. To register, the Customer should complete the registration form provided by the Seller on the Online Store's website and submit the completed registration form electronically to the Seller by selecting the appropriate function in the registration form. During the Registration, the Customer sets an individual Password.

4. While filling out the registration form, the Customer has the opportunity to review the Regulations and accept its content by marking the appropriate field in the form.

5. After submitting the completed registration form, the Customer receives immediate confirmation of Registration from the Seller via email to the email address provided in the registration form. At that moment, an agreement for the provision of the service of Managing the Customer Account is concluded electronically, and the Customer gains access to the Customer Account and the ability to make changes to the data provided during the Registration.

§ 4 Orders

1. The information provided on the Online Store's website does not constitute an offer by the Seller within the meaning of the Civil Code but is only an invitation for Customers to submit offers to enter into a sales agreement.

2. The Customer may place orders in the Online Store via the Online Store's website 7 days a week, 24 hours a day.

3. When placing an order through the Online Store's website, the Customer assembles the order by selecting the desired Goods. Adding Goods to the order is done by choosing the "ADD TO CART" option next to the respective Goods presented on the Online Store's website. After completing the entire order and selecting the Delivery method and payment method in the "CART," the Customer places the order by submitting the order form to the Seller, using the "Order and Pay" button on the Online Store's website. Prior to submitting the order to the Seller, the Customer is informed about the total price for the selected Goods and Delivery, as well as any additional costs that the Customer is obliged to bear in connection with the sales agreement.

4. Placing an order constitutes the Customer's submission of an offer to the Seller to enter into a sales agreement for the Goods included in the order.

5. After placing an order, the Seller sends a confirmation of its receipt to the email address provided by the Customer.

6. Subsequently, upon confirming the order, the Seller sends a notification of accepting the order for processing to the email address provided by the Customer. The notification of accepting the order for processing constitutes the Seller's acceptance of the offer referred to in §4 clause 4 above, and upon its receipt by the Customer, a sales agreement is concluded.

7. After the conclusion of the sales agreement, the Seller confirms its terms to the Customer by sending them on a durable medium to the Customer's email address or in writing to the address indicated by the Customer during Registration or when placing the order.

§ 5 Payments

1. The prices displayed on the Website of the Online Store next to each respective Product are gross prices and do not include information regarding the cost of Delivery and any other costs that the Customer will be obliged to bear in connection with the sales agreement. The Customer will be informed about such costs when selecting the Delivery method and placing the order.

2. The Customer can choose the following payment methods for the ordered Goods:

3. If the Customer has chosen the prepayment method, they should make the payment for the order within 7 business days from the date of the sales agreement.

4. In the event that the Customer fails to make the payment within the specified timeframe as mentioned in §5 clause 3 of the Regulations, the Seller will set an additional deadline for the Customer to make the payment and inform them about it on a durable medium. The information about the additional deadline for payment will also include a notice that if the payment is not made within that timeframe, the Seller will withdraw from the sales agreement. If the second deadline for payment passes without payment being made, the Seller will send a statement of withdrawal from the agreement to the Customer on a durable medium, in accordance with Article 491 of the Civil Code.

§ 6 Delivery

1. The Seller carries out the Delivery within the territory of the European Union.

2. The Seller is obligated to deliver the Goods in accordance with the Sales Agreement.

3. The Seller provides information on the number of working days required for Delivery and order fulfillment on the Store's website.

4. The delivery and order fulfillment period indicated on the Store's website is calculated in working days in accordance with §5(2) of the Regulations.

5. The ordered Goods are delivered to the Customer via a Carrier to the address provided in the order form.

6. On the day of dispatching the Goods to the Customer, a confirmation email is sent to the Customer's email address, confirming the shipment sent by the Seller.

7. The Customer is obliged to inspect the delivered shipment in a manner customary for shipments of that kind, upon receipt. In the event of any shortage or damage to the shipment, the Customer has the right to request the Carrier's employee to draw up the appropriate protocol.

8. The Seller includes a proof of purchase covering the delivered Goods with the shipment being subject to Delivery.

In order to receive a VAT invoice, the Customer should declare at the time of purchase that they are acquiring the Goods as a Business Entity (taxpayer). The above declaration is made by selecting the appropriate field in the order form before submitting the order to the Seller.

9. In the event of the Customer's absence at the address provided by the Customer as the Delivery address during the order placement, the Carrier's employee will leave a notice or make an attempt to contact the Customer by phone to determine a suitable time when the Customer will be present. In the case of the ordered Goods being returned to the Online Store by the Carrier, the Seller will contact the Customer electronically or by phone to re-establish the Delivery date and cost with the Customer.

§ 7 Warranty for Business Entities

1. The Seller ensures the Delivery of Goods free from defects. The Seller is liable to the Business Entity if the Goods have a defect.

2. If the Goods have a defect, the Business Entity may:

3. The Seller is liable under warranty if a physical defect is identified before two years have passed since the Goods were delivered to the Business Entity. The claim for defect removal or replacement with goods free from defects expires after one year, but this period cannot end before the expiration of the term specified in the first sentence. Within this period, the Business Entity may withdraw from the Sales Agreement or submit a statement on the price reduction due to a defect in the Goods. If the Business Entity has requested the replacement of goods free from defects or the removal of the defect, the deadline for withdrawing from the Sales Agreement or submitting a statement on the price reduction starts when the ineffective deadline for replacing the Goods or removing the defect expires.

4. The Business Entity, exercising its rights under warranty, is obliged to deliver the defective item to the Seller's address. The cost of delivery is covered by the Seller.

5. Any complaints related to the Goods or the execution of the Sales Agreement may be submitted by the Business Entity in written form to the Seller's address.

6. The Seller will respond to the complaint concerning the Goods or the execution of the Sales Agreement submitted by the Business Entity within 14 days from the date of the complaint request.

§ 8 Non-conformity of the Goods with the agreement Complaints from the Consumer and the Business Entity with Consumer rights

1. The Goods are in conformity with the agreement if, in particular, the following aspects are in accordance with the agreement:

2. Furthermore, for the Goods to be considered in conformity with the agreement, they must:

3. The Seller shall not be liable for the lack of conformity of the Goods with the agreement in the scope referred to in §8(2), if the Consumer or the Business Entity with Consumer rights, at the latest at the time of conclusion of the agreement, has been clearly informed that a specific characteristic of the Goods deviates from the requirements of conformity with the agreement specified in §8(2), and has clearly and separately accepted the lack of that specific characteristic of the Goods.

4. The Seller shall be liable for the lack of conformity of the Goods with the agreement existing at the time of its delivery and revealed within two years from that moment, unless the period of usability of the Goods, determined by the Seller, its legal predecessors, or persons acting on their behalf, is longer. It is presumed that the lack of conformity of the Goods with the agreement, which has been revealed before the expiration of two years from the delivery of the Goods, existed at the time of its delivery, unless proven otherwise or such presumption is incompatible with the nature of the Goods or the nature of the lack of conformity with the agreement.

5. The Seller cannot invoke the expiration of the period for determining the lack of conformity of the Goods with the agreement specified in §8(4) if the Seller fraudulently concealed such lack.

6. If the Goods are non-conforming with the agreement, the Consumer or the Business Entity with Consumer rights may demand its repair or replacement.

7. The Seller may replace the Goods when the Consumer or the Business Entity with Consumer rights requests repair, or the Seller may repair the Goods when the Consumer or the Business Entity with Consumer rights requests replacement, if bringing the Goods into conformity with the agreement in the manner chosen by the Consumer or the Business Entity with Consumer rights is impossible or would require excessive costs for the Seller. If repair and replacement are impossible or would involve excessive costs for the Seller, the Seller may refuse to bring the Goods into conformity with the agreement.

8. When assessing the excessive costs for the Seller, all circumstances of the case shall be taken into account, in particular the significance of the lack of conformity of the Goods with the agreement, the value of the Goods in conformity with the agreement, and the excessive inconvenience caused to the Consumer or the Business Entity with Consumer rights as a result of changing the method of bringing the Goods into conformity with the agreement.

9. The Seller shall carry out the repair or replacement within a reasonable time from the moment when the Seller was informed by the Consumer or the Business Entity with Consumer rights about the lack of conformity with the agreement, and without excessive inconvenience to the Consumer or the Business Entity with Consumer rights, taking into account the nature of the Goods and the purpose for which the Consumer or the Business Entity with Consumer rights acquired them. The costs of repair or replacement, including in particular postage, transport, labor, and materials costs, shall be borne by the Seller.

10. The Consumer or the Business Entity with Consumer rights shall make the Goods subject to repair or replacement available to the Seller. The Seller shall collect the Goods from the Consumer or the Business Entity with Consumer rights at their own expense.

11. The Consumer or the Business Entity with Consumer rights is not obliged to pay for the ordinary use of the Goods that have subsequently been replaced.

12. If the Goods are not in conformity with the contract, the Consumer or the Business Entity with Consumer rights may submit a statement on price reduction or withdrawal from the contract when:

13. The Seller is obliged to respond to the consumer's complaint within 14 days from the day of its receipt.

14. The Seller shall promptly, but no later than within 14 days from the receipt of the Consumer's or the Business Entity with Consumer rights' statement on price reduction, refund the amounts due as a result of exercising the right to a price reduction.

15. The Consumer or the Business Entity with Consumer rights cannot withdraw from the contract if the lack of conformity of the Goods with the contract is insignificant. It is presumed that the lack of conformity of the Goods with the contract is significant.

16. If the lack of conformity with the contract relates only to certain Goods delivered under the contract, the Consumer or the Business Entity with Consumer rights may withdraw from the contract only with respect to those Goods and also with respect to other Goods acquired by the Consumer or the Business Entity with Consumer rights together with the non-conforming Goods, if it cannot be reasonably expected that the Consumer or the Business Entity with Consumer rights would agree to keep only the conforming Goods.

17. In the event of withdrawal from the contract, the Consumer or the Business Entity with Consumer rights shall immediately return the Goods to the Seller at the Seller's expense. The Seller shall refund the price to the Consumer or the Business Entity with Consumer rights promptly, no later than within 14 days from the day of receiving the Goods or the proof of their return.

18. The Seller shall make the refund using the same means of payment that the Consumer or the Business Entity with Consumer rights used, unless the Consumer or the Business Entity with Consumer rights has expressly agreed to a different method of refund that does not entail any costs for them.

19. The Seller does not participate in alternative dispute resolution procedures referred to in the Act of 23 September 2016 on out-of-court resolution of consumer disputes.

§ 9 Warranty

1. Goods sold by the Seller may be covered by a warranty provided by the manufacturer or distributor of the Goods.

2. In the case of Goods covered by a warranty, information regarding the existence and content of the warranty is always presented on the Store's Website.

§ 10 Withdrawal from the Sales Agreement

1. A Customer who is a Consumer, as well as an Entrepreneur with Consumer rights, who has concluded a Sales Agreement, may withdraw from it within 30 days without stating a reason.

2. The deadline for withdrawal from the Sales Agreement begins from the moment the Consumer, Entrepreneur with Consumer rights, or a third party designated by them other than the carrier acquires possession of the Goods.

Both the Consumer and the Entrepreneur with Consumer rights may withdraw from the Sales Agreement by submitting a declaration of withdrawal to the Seller. This declaration can be submitted, for example, in writing to the Seller's address: JANINA MAŁECKA-ULIŃSKA EKO SYSTEMY FIRMA HANDLOWO-USŁUGOWA, ul. Stanisława Wigury 23 (27-200), Starachowice, or electronically via email to the Seller's address: kontakt@revolubes.pl. The declaration can be submitted using a form provided by the Seller on the Store's Website at: Withdrawal Form. To meet the deadline, it is sufficient to send the declaration before its expiration.

Both the Consumer and the Entrepreneur with Consumer rights may withdraw from the Sales Agreement by submitting a declaration of withdrawal to the Seller through the form available on the website at: Electronic Withdrawal Form. To meet the deadline, it is sufficient to send the declaration before its expiration. The Seller promptly confirms receipt of the form submitted through the website to the Consumer and the Entrepreneur with Consumer rights.

3. In the event of withdrawal from the Sales Agreement, it is considered as if the agreement was not concluded.

4. If the Consumer or the Entrepreneur with Consumer rights submits a declaration of withdrawal from the Sales Agreement before the Seller accepts their offer, the offer ceases to be binding.

5. The Seller is obliged to reimburse the Consumer or the Entrepreneur with Consumer rights for all payments made, including the cost of delivering the Goods to the Consumer or the Entrepreneur with Consumer rights, without undue delay and no later than within 14 days from the day of receiving the Consumer's or the Entrepreneur's declaration of withdrawal from the Sales Agreement. The Seller may withhold the reimbursement until the Goods are returned or until the Consumer or the Entrepreneur with Consumer rights provides proof of returning the Goods, whichever occurs earlier.

6. If the Consumer or the Entrepreneur with Consumer rights, exercising the right of withdrawal, has chosen a method of delivery other than the cheapest regular method of delivery offered by the Seller, the Seller is not obligated to reimburse the Consumer or the Entrepreneur with Consumer rights for any additional costs incurred.

7. The Consumer or the Entrepreneur with Consumer rights is obliged to return the Goods to the Seller immediately, but no later than within 14 days from the day of withdrawing from the Sales Agreement. To meet the deadline, it is sufficient to send the Goods back to the Seller's address before the expiration of this period.

8. In the event of withdrawal, the Customer who is a Consumer or the Entrepreneur with Consumer rights shall bear only the direct cost of returning the Goods.

9. If, due to its nature, the Goods cannot be returned by regular mail, the Seller shall inform the Consumer or the Entrepreneur with Consumer rights about the return costs on the Store's Website.

10. The Consumer or the Entrepreneur with Consumer rights shall be liable for any diminished value of the Goods resulting from handling the Goods in a manner beyond what is necessary to establish the nature, characteristics, and functioning of the Goods.

11. The Seller shall reimburse the payment using the same method of payment chosen by the Consumer or the Entrepreneur with Consumer rights, unless the Consumer or the Entrepreneur with Consumer rights has expressly agreed to a different method of reimbursement that does not involve any costs.

12. The right of withdrawal from the Sales Agreement does not apply to the Consumer or the Entrepreneur with Consumer rights in the case of contracts where the Goods are sealed for health or hygiene reasons and were unsealed after delivery, making them unsuitable for return.

§ 11 Free Services

1. The Seller provides free services to Customers electronically:

2. The services mentioned in §11 para. 1 above are available 7 days a week, 24 hours a day.

3. The Seller reserves the right to choose and change the type, form, time, and method of providing access to the selected mentioned services, about which the Customers will be informed in a proper manner for changing the Regulations.

4. The Contact Form service involves sending a message to the Seller through a form located on the Store's website.

5. Opting out of the free Contact Form service is possible at any time and involves ceasing to send inquiries to the Seller.

6. The Customer Account Management service is available after registering according to the rules described in the Regulations. It involves providing the Customer with a dedicated panel within the Store's website, enabling the Customer to modify the data provided during registration, as well as track the status of orders and view the order history.

7. A Customer who has registered may request the Seller to delete their Customer Account. In the event that the request for deletion of the Customer Account is submitted by the Seller, it may be deleted within 14 days from the date of the request.

8. The Seller is entitled to block access to the Customer Account and free services in the event of actions by the Customer that harm the Seller, such as engaging in advertising activities for another entrepreneur or product, posting content unrelated to the Seller's activities, posting false or misleading content, as well as actions that harm other Customers, violation of legal provisions or provisions of the Regulations, or when blocking access to the Customer Account and free services is justified for security reasons, particularly in cases of breaching the security of the Store's website or engaging in other hacking activities. The blocking of access to the Customer Account and free services for the mentioned reasons lasts for the period necessary to resolve the issue that led to the blocking. The Seller notifies the Customer of the blocking of access to the Customer Account and free services electronically to the address provided by the Customer in the registration form.

9. The Customer may submit a complaint to the Seller regarding the use of free services provided electronically by the Seller. The complaint may be submitted, for example, in electronic form and sent to the address kontakt@revolubes.pl or/and contact@revolubes.eu respectively, or through the Customer Account, according to the rules described on the Store's website. In the complaint, the Customer should provide a description of the encountered problem. The Seller promptly, but no later than within 14 days, considers the complaints and provides a response to the Customer.

§ 12 Personal Data Protection

1. The principles of personal data protection are included in the Privacy Policy.

§ 13 Termination of the Agreement (excluding Sales Agreements)

1. Both the Customer and the Seller have the right to terminate the agreement for the provision of services electronically at any time and without stating reasons, subject to the preservation of rights acquired by the other party prior to the termination of the aforementioned agreement and the provisions below.

2. The Customer who has registered terminates the agreement for the provision of services electronically by sending a relevant declaration of intent to the Seller using any means of distance communication that allows the Seller to become acquainted with the Customer's declaration of intent.

3. The Seller terminates the agreement for the provision of services electronically by sending a relevant declaration of intent to the Customer at the email address provided by the Customer during the registration process.

§14 Final Provisions

1. The Seller is liable for non-performance or improper performance of the agreement; however, in the case of agreements concluded with Customers who are Entrepreneurs, the Seller is liable only in the event of intentional harm and within the limits of actual losses incurred by the Customer who is an Entrepreneur.

2. The content of these Regulations can be recorded by printing, saving it on a storage medium, or downloading it from the Store's website at any time.

3. In the event of a dispute arising from a concluded Sales Agreement, the parties shall strive to resolve the matter amicably. Polish law shall be the governing law for resolving any disputes arising from these Regulations.

4. The Seller informs the Consumer Customer about the possibility of using out-of-court methods for complaint resolution and seeking redress. The rules for accessing these procedures are available at the premises or on the websites of entities authorized to conduct out-of-court dispute resolution. These entities may include consumer rights ombudsmen or Provincial Inspectorates of Trade Inspection, whose list is available on the website of the Office of Competition and Consumer Protection.

The Seller informs that the online platform for dispute resolution between consumers and traders at the EU level (the ODR platform) is available at http://ec.europa.eu/consumers/odr/.

5. The Seller reserves the right to change these Terms and Conditions. All orders accepted by the Seller for processing prior to the effective date of the new Terms and Conditions shall be executed based on the Terms and Conditions in force on the day the order was placed by the Customer. The amended Terms and Conditions come into effect within 7 days from the date of publication on the Store's Website. The Seller will inform the Customer, 7 days prior to the new Terms and Conditions coming into effect, about the changes by sending an electronic message containing a link to the amended Terms and Conditions. In the event that the Customer does not accept the new content of the Terms and Conditions, the Customer is obliged to notify the Seller of this fact, which results in the termination of the agreement in accordance with the provisions of §13 of the Terms and Conditions.

6. Agreements with the Seller are concluded in the Polish language.

7. These Terms and Conditions come into effect on June 15, 2023.